Renter
FAQs about renting cars through Yourdrive
Becoming A Renter
Finding A Car
- Are the locations shown on the map accurate?
- Are the vehicles on Yourdrive of high quality and safe?
- Can I view or test drive a vehicle before I book it?
- Do you have electric vehicles?
- How do I know if a car is available to rent?
- How do I search for a car?
Requesting
- Can I book on behalf of a friend or family member?
- Can I make changes to a pending request?
- Can I submit multiple booking requests?
- How can I check the status of my request?
- How do I cancel a request?
- How do I contact an owner before making a request?
Payment
- Can I split a booking payment with another person?
- Can I use more than one payment method to pay for a booking?
- Do I have to pay if my request isn't accepted by the owner?
- Do you charge credit card fees?
- How can I fix a failed payment?
- How is the price determined for my booking?
Promo Codes
Insurance
Additional Drivers
Bookings
Trips
- Can I drive on toll roads?
- Can I smoke in the rented vehicle?
- Can I take animals in the rented vehicle?
- Do I get any money back if I end a trip early?
- Do I need to clean the car before I return it?
- How does mileage work?
Incidents
Yourdrive GO
- How do I log into the Yourdrive app?
- What is different about Yourdrive GO?
- Where do I drop off the Yourdrive GO vehicle?
- How does a Yourdrive GO rental work?
- Where will I find the keys for my Yourdrive GO vehicle?
- How do I unlock a Yourdrive GO vehicle?